Privacy Policy
Market Waste Solutions is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information across all communication channels — including in person, over the phone, via our website, email, and SMS/text messaging.
For more information on the use of our services, please refer to our Terms & Conditions.
1. Information We Collect
A. In Person or Over the Phone
We may collect basic contact and service-related information when speaking with you directly. This information is used only to respond to inquiries or provide service-related communication, such as:
Appointment confirmations
Account or project updates
Customer support
We do not send marketing or promotional messages based on information collected verbally.
B. Via Our Website
When you interact with our website, we may collect:
Your name
Email address
Service requests or submitted forms
Optional phone number (if provided)
We also use cookies and analytics tools to collect non-personal data, such as:
IP address
Browser type
Device information
This helps us improve site functionality and better serve our clients.
C. SMS/Text Messaging
We do not currently engage in SMS marketing. However, if you provide your phone number, we may contact you via text message on a one-to-one basis only for:
Appointment coordination
Service updates
Customer support
These texts are not automated or promotional. Message frequency is minimal and based solely on the nature of your interaction with us. Standard message and data rates may apply depending on your carrier.
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Market Waste Solutions. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance.
2. Email Communication & Frequency
If you subscribe to our email list, you may receive updates about services, reports, or news no more than once a week. You can unsubscribe at any time using the link at the bottom of each email.
3. Opt-Out Options
You can opt out of the SMS list anytime by sending an email or text to Market Waste Solutions at hello@marketwastesolutions.ca or 437-291-6157.
Text Messaging: Reply STOP to unsubscribe or HELP for assistance.
Email Communication: Use the unsubscribe link provided.
After unsubscribing, you will receive a final SMS/email to confirm you have unsubscribed and we will remove your number & email from our lists within 24 hours.
4. Data Sharing & Protection
We take your privacy seriously.
We do not sell, share, or transfer your personal information to external organizations for marketing or promotional purposes.
Mobile opt-in data is never shared with any third party.
We maintain strict internal security practices to prevent unauthorized access to your data.
5. Your Privacy Rights
You have the right to:
Access the personal data we have collected
Request correction or deletion of your information
Opt out of communications at any time
To exercise these rights, please contact us at:
📧 hello@marketwastesolutions.ca
📞 437-291-6157
6. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The most current version will always be available on our website.